I would like to let you know that I was impressed with your speedy delivery of an item Franke will not supply. They will only supply the whole basket strainer plug unit. The washers are the correct item and at a fraction of the price.
The description given is perfect. Order and payment straightforward with confirmation immediate. Delivered rapidly and problem sorted. Result Excellent service all round.
Excellent product, sorted out problems with strainer not functioning correctly. Postage cost however was ridiculously overpriced - £2.99 when it cost less than £1 to send - You need to sort this and not overcharge your buyers Our reply : The postage cost is based on the weight of the order (most of our customers orders are large enough for the Royal Mail to class them as parcels), you can add quite a bit to the order and still pay £2.99 for Royal Mail 24 delivery. Don't forget we have to pay for packaging and pay our staff to pick & pack your order.
First class service and speedy delivery. Couldn't find this washer anywhere until I looked at your website. Didn't need a new strainer, so thank you.Excellent communication throughout.
Great communication, fast delivery and exactly what I needed. Nothing wrong with the plugs we had but we couldn't find these washers anywhere else so we are really pleased. Many thanks